How do I pay-by-phone?
Call 844-952-2404
Our Pay By Phone system is an easy way to make a payment, check your balance, confirm a payment, or setup auto-pay. Available 24 hours a day / 7 days a week.
The first time you call,
have the following available:
MAIN MENU
1 – To make a payment on your account
2 – Check account status
3 – Create or update your PIN number for an an electronic check payment
4 – Update your recurring payment information
5 – Update your saved payment information
9 – Repeat this menu
STEP #1: How to Make a Payment
Please enter your account number followed by the # sign (if this is correct Press 1; if not Press 2)
1 – To pay total amount due
2 – To enter a specific payment. For example: enter 1 5 0 0 3 # for $150.03 (if this is correct Press 1; if not Press 2)
3 – To continue without making a payment (will take you back to payment options menu)
9 – To repeat this information
STEP #2: Once You Enter Amount You Want to Pay
1 – Add another account to payment total
2 – Process payment
STEP #3: Select Payment Method
1 – Pay by American Express, Discover, MasterCard, or Visa
2 – Pay by check
3 – Exit this menu without making a payment (will take you back to payment options menu)
9 – Repeat these options
Using a Credit or Debit Card as Your Payment Method
1 – If correct (enter credit card number; enter expiration date; enter security code on back of card and Press #)
2 – Review your payments
3 – Restart payment process (will bring you back to payment options menu)
9 – Repeat these options
Using a Check as Your Payment Method
Please enter your current PIN or the last four digits of your social security number to verify your identity.
1 – If correct enter four digit PIN number; enter bank nine digit routing number; enter checking account number and Press #;
if personal account Press 1; if business account * Press 2;
if checking account Press 1; if savings account Press 2;
if you want us to save payment information Press 1, if not Press 2
2 – Review your payments
3 – Restart payment process (will take you back to payment options menu)
9 – Repeat these options
CHECKING YOUR ACCOUNT STATUS MENU
Enter account number and then Press # (if this is correct Press 1; if not Press 2).
Enter your 4-digit PIN and #.
1 – To make a payment
2 – Check account status
3 – Create or update PIN number
9 – Repeat this menu
Create or Update PIN Number*
*Only Needed for Electronic Check Payments
Enter account number and then Press # (if this is correct Press 1; if not Press 2).